Help and Instructions
What’s my user name and password?
Your user name and password follow the same scheme as your computer lab login and password. By default the user name is First initial, Last name, Last 4 of your student id number (ie John Doe with a student id of 4567 would be JDoe4567). Your default password will be your 8 digit birthday (ie January 12, 1990 = 01121990).
What’s my BRTC email address?
Your BRTC student email address will be your account name @students.blackrivertech.edu. So John Doe would have an email address of JDoe4567@students.blackrivertech.edu .
How do I access my email?
You access your email through the Gmail web interface. Click here to check your student GMAIL account.
How do I change my password?
Here’s how to change your password: Sign in to Gmail. Click Settings at the top of any Gmail page, and open the Accounts tab. Click Google Account settings. In the new window, click Change password under the Personal information option. Enter your current password and your new password.
I already have an email account that I would rather use. How can I use that one?
You can forward your BRTC email account to an existing account by logging into your Gmail account, click on settings, forwarding and enable forwarding to your existing account. After that any emails send to your BRTC address should be forwarded to the account you designated.
I still need help. Who do I contact?
- If you still need help and are in a computer lab, contact the Lab Assistant on duty.
- Otherwise, contact Computer Services at (870) 248-4000 ext. 4050 or email@example.com.